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Off-Topic Trips Canceled Due to CV19

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Posted 5/25/2020 2:29 AM (GMT -5)
Many of us had trips planned before the novel coronavirus swept throughout the world. Have you had success getting a refund? We have received no word about a refund from the travel agency for a pre-paid group tour to Germany next month.
Posted 5/25/2020 3:01 AM (GMT -5)
Good luck... Am guessing you've seen all the stink about this in the news.

A lot of people paid extra for the insurance but that PANDEMICS weren't listed as a valid reason. They're getting No Joy even when it was the airlines that cancelled.

Hope you have better luck.
Posted 5/25/2020 6:09 AM (GMT -5)
We had June flights to California booked on American. No problem with full refunds when we cancelled but I couldn't do it on line and had to call customer service. Since they had already rebooked us on another flight that left hours later that made it easier. We also had a cruise scheduled for August. Full refunds for that and the excursions also since Princess has cancelled European cruises until year end.

Jim
Posted 5/25/2020 10:27 AM (GMT -5)
I had a cruise to Canada schedule diff May 28h. I’ve gotten a refund of port charges and taxes, plus another $340 which represented a discount they gave me when prices changed. Still waiting for the bulk of it though. I’m not concerned, as I have the email from the cruise line stating confirming that my cruise was cancelled and a refund is being processed. I should have it according to them within another 2-3 weeks. I have to say though that they put me through hell first, led me to cancel my cruise, before they extended cancellations, based on wrong information they gave me , giving me a future cruise credit, and then refusing to reinstate the reservation which I needed them to do in order to be eligible for a full refund, when they finally did extend cancellations worldwide, which I knew they would. It was unbelievable that they admitted they gave me wrong info that led to me cancelling, then wouldn’t reinstate until I raised hell with a supervisor. It really turned me off to the cruise line, and crushing in general.

BTW: IMPORTANT TIP: many of us on Medicare, when traveling overseas, have to buy travel insurance that covers health insurance. When my cruise was cancelled, I contacted the insurer, and they were great , I had a full refund in my hands within 2 weeks,
Posted 5/25/2020 10:37 AM (GMT -5)
Not sure yet, have a trip to England/Normandy planned for September and events have only been cancelled thru July 2020 at this point and Delta still says our flights are still on as scheduled. I fully expect that I will roll over trip to 2021 with only a $300 deposit at risk currently and Delta will provide options when the day gets closer and they are forced to deal with September. Little easier to deal with for a discretionary event and even if Delta only provides an account credit, it is easy to use here to fly anywhere.
Posted 5/25/2020 10:43 AM (GMT -5)
Haven't had to cancel anything, but I'm certainly not planning anything.
Posted 5/25/2020 10:46 AM (GMT -5)
PS, I still feel shaky about attending my upcoming eye and dental appointments, let alone being jammed into a confined aircraft with recirculated air.
Posted 5/25/2020 10:56 AM (GMT -5)
We had a walking/hiking trip for Portugal and Spain that we should be on right now. When it was cancelled, the tour company would only give us a credit for a future trip--they made it flexible for up to two years, added an additional $1K of credit and said it could be used by anyone. But at the end of the day, we would have preferred to have our money back.

We are slowly in the process of getting refunds (both miles and cash) for our airfare.
Posted 5/25/2020 11:03 AM (GMT -5)
We had been planning a trip, before this started, but I never made reservations. I recall that in China they taped up air systems in hotels, as they found CV speed via air ducts. No way would I risk that.
Posted 5/25/2020 4:00 PM (GMT -5)
We where to be in San Diego for almost the month of April, well that did not work out. We have a credit for 2 yrs with the airline, although enough stink has been made the Airline is going to change that timeline to longer.

I am in Canada. Might be awhile before we cram ourselves into a plane. Not to be whats happens in retirement.
Posted 5/25/2020 4:26 PM (GMT -5)
My wife and paid for our usual seats in the reserved seating section for 4 days at Merlefest in NC. We also paid in advance to reserve our usual trailer camping site with full hook up behind the VFW. Because the festival is run as a non-profit to fund programs at Wilkesboro Community College, we donated our ticket fees and didn't ask for a refund. Likewise didn't ask for a refund from the VFW. Losing the festival this year put a huge dent in the local economy. We still have a campsite reserved in Camden Hills State Park in Maine for August. We'll see. If we end up cancelling I will do it in time to get a refund, minus the 10% cancellation fee.
Posted 5/25/2020 4:33 PM (GMT -5)
Had flights to Florida for a wedding in March. Now I have a credit on Delta. Hopefully it doesn't get wiped out in a Chapter 11.
Posted 5/25/2020 4:39 PM (GMT -5)
Had a 2 month hiking/ biking trip in Europe starting August 8th. Got back 100% refund on accommodation booked on Booking.com. We received future credit for the mountain refugios that only could be booked directly which was a 50% deposit. Hadn't booked flights yet. Europe can wait till next year.

Dave

Post Edited (slapshot) : 5/25/2020 4:11:40 PM (GMT-6)

Posted 5/25/2020 4:55 PM (GMT -5)
Should be on a river cruise starting in Prague a couple of days ago. They treated us pretty good as far as refunds went, except for the price of the insurance, even though they cancelled. We were given a choice of full refunds now or moving the trip to next year and could cancel later if desired. My wife is handling it all, we got a 125% voucher, but had to re purchase the insurance, so I guess it all came out about even.
Posted 5/25/2020 6:57 PM (GMT -5)
I have a trip planned for late September in Jackson Hole and West Yellowstone. I booked flights with Alaska Air in January with air miles. I called them last week and they said because I booked so early I could cancel at any time with no penalty.

the round trip cost me 30k air miles because I wanted half way decent flights. the concierge was able to switch one flight to a comparable flight and refund 15k miles! pretty stoked about that.

I can cancel my rooms that I booked through expedia with no penalty and I may try to get better prices. my accomodations in Jackson are with Motel 6 at $200 a night!

I hope my car isn't through Hertz, who just announced bankruptcy smile
Posted 5/25/2020 9:51 PM (GMT -5)
F8
That reminds me of a trip fifteen or so years ago. I had to go to Jackson Hole to set up a demo for a sales team because another guy had to cancel. Because it was last minute I couldn't get a flight into Jackson. So I flew from Boston to Salt Lake City, then to Idaho Falls and rented a car for the drive to Jackson Hole. It was the best business trip of my life. I drove over the mountains from Idaho and then down into Jackson Hole. It was spring in Idaho and in Jackson hole but there was still snow driving over the mountains. I spent the next day in a conference room setting up client and sever and demo database and doing a dog and pony show, etc. But that drive over the mountains and down into Jackson Hole was pure magic.
Jim

Post Edited (Bohemond) : 5/25/2020 8:55:09 PM (GMT-6)

Posted 5/25/2020 10:24 PM (GMT -5)
I was scheduled to be in Sydney, Australia for 2 weeks starting May 10 with a study abroad from my local university. The school cancelled the trip, then the Sydney Biennale which we were to attend canceled. I had bought a non-refundable ticket on Delta and waited them out until they cancelled my flight. In their email they offered me an e-credit but I went to their website and requested a refund. I filled out a form and a couple weeks later, this past week, they approved the refund. The university refunded their part and all I am out is the $150 application fee. However, this was a 4 credit class which continued on with a change in curriculum and it just finished up. As a veteran and senior citizen I have a full tuition waiver so I am really not out anything. A bit disappointed but the class turned out great.

I had signed up to run the Sydney half marathon while I was there and that was a non-refundable $60 but it goes to a charity. The race was postponed to November. I kept up my training and actually ran a half marathon distance with friends today. 2 hours and 25 minutes.
Posted 5/26/2020 6:17 AM (GMT -5)
We are still on for our yearly hiking trip to upstate NY next month. I will drive, we will take all of our own food etc. Will stay 1 night on the way to and 1 night on the way back at a rural hotel that caters to seniors. I will take disposable masks and gloves for any necessary stops. Plan to stay at the cabin when not hiking.

The wife, my Lab and I just did a marathon (total of our daily hike mileage) over the last 4 days (wife had them off work). Sure hope everyone can go back to work soon so the big trails get less crowded with clueless newbs on new bicycles and angry executives that need to be back at their jobs.....
Posted 5/26/2020 7:33 AM (GMT -5)

Pratoman said...


BTW: IMPORTANT TIP: many of us on Medicare, when traveling overseas, have to buy travel insurance that covers health insurance. When my cruise was cancelled, I contacted the insurer, and they were great , I had a full refund in my hands within 2 weeks,

Very good point! And, further tip...many (but not all) credit cards will cover trip cancellation and/or trip interruption if not caused by a pre-existing condition. That can cover air, hotel, cruise, etc. But they don't cover the medical costs and/or medical evacuation from overseas if needed. Those can be HUGE expenses. But the good news is that because these happen so infrequently you can insure for these at very low costs. AMEX insurance for example offers a la carte travel insurance and will offer you and spouse a medical cost/medical evacuation policy on the cheap.

Jim
Posted 5/26/2020 7:52 AM (GMT -5)

Bohemond said...
F8
That reminds me of a trip fifteen or so years ago. I had to go to Jackson Hole to set up a demo for a sales team because another guy had to cancel. Because it was last minute I couldn't get a flight into Jackson. So I flew from Boston to Salt Lake City, then to Idaho Falls and rented a car for the drive to Jackson Hole. It was the best business trip of my life. I drove over the mountains from Idaho and then down into Jackson Hole. It was spring in Idaho and in Jackson hole but there was still snow driving over the mountains. I spent the next day in a conference room setting up client and sever and demo database and doing a dog and pony show, etc. But that drive over the mountains and down into Jackson Hole was pure magic.
Jim

Teton Pass? I love that country! I have driven over that pass, and hiked up over the Tetons crossing Paintbrush Divide, in the winter skied Jackson Hole, and made multiple week long September backpacking trips 90 miles SE of there in the Wind River Mountains out of Pinedale, with the longest trip 30 days in those mountains in 1985. They are magic. It has been quite a few years now, time to go again while still able!
Posted 5/26/2020 7:54 AM (GMT -5)

F8 said...
I have a trip planned for late September in Jackson Hole and West Yellowstone. I booked flights with Alaska Air in January with air miles. I called them last week and they said because I booked so early I could cancel at any time with no penalty.

the round trip cost me 30k air miles because I wanted half way decent flights. the concierge was able to switch one flight to a comparable flight and refund 15k miles! pretty stoked about that.

I can cancel my rooms that I booked through expedia with no penalty and I may try to get better prices. my accomodations in Jackson are with Motel 6 at $200 a night!

I hope my car isn't through Hertz, who just announced bankruptcy smile

$200 a night at Motel 6? Ouch. That has happened since I was last out there.
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